FAQ
FAQ'S
At Chocs ‘N Boxes, we’ve put together answers to some of the most common questions about our chocolates, gifting options, and services. If you don’t find what you’re looking for, our team is always here to help
1. Where does your chocolate come from?
Our cacao is grown on our own farm in Calbayog City, Samar, Philippines. Each pod is hand-harvested, fermented, and sun-dried before being shipped to our Illinois shop, where we roast and craft every batch from bean to bar
2. Are your chocolates handmade?
3. Do you use preservatives?
4. How should I store my chocolates?
5. Do you offer shipping and pickup?
6. Allergen Information
7. Are your chocolates gluten-free or vegan?
Some of our dark chocolates are naturally vegan and gluten-free. However, due to shared equipment, they may contain traces of wheat or dairy. Always refer to the product label or ask us directly before ordering.
8. Do you accept custom or bulk orders?
We do. Whether it’s for weddings, corporate gifts, or events, we can create personalized boxes or flavors. Please contact us at info@chocsnboxes.com or through our Contact page to discuss your request.